Savas Karas, Chief Technology and Transformation Officer, CAPREIT
Savas Karas
What emerging technologies are having the biggest impact on the multifamily industry today?
AI offers the most promise, although many people are still figuring out how to use it, where to use it, and the return on investment. Of more immediate importance is the integration of multiple products into a single stack.
What are some of the most promising proptech solutions you’ve recently adopted or are considering?
Personal identification and validation applications are becoming increasingly important as fraud increases.
How do you ensure seamless technology integration across a diverse portfolio of properties?
Great question. It is hard and takes planning, maintenance, and a little luck. Integration never works as promised or how you think it will.
What strategies do you use to future-proof your tech stack in a rapidly evolving digital landscape?
We are constantly optimizing and transforming our tech stack. We constantly evaluate ROI.
How are you managing the rising costs of implementing and maintaining new technologies?
By simplifying our technology stack and removing unused software.
What are the biggest barriers to technology adoption in multifamily, and how do you overcome them?
The complexity of rolling them out to a decentralized user base whose priority is resident satisfaction, not operational efficiency.
How are you leveraging data analytics to optimize asset performance and decision-making?
We are diving deep into analytics to compare products, costs, revenue, and outcomes at a discrete level.
With increasing cyber threats, what best practices are you implementing to ensure data security and protect resident information?
Better and consistent user education, expanding the boundaries of what we protect, and increasing the speed at which we detect threats and issues.
If you had unlimited resources, what’s one technology you would implement across all multifamily properties today?
SAP customized to our needs.
Looking to the future, what emerging technologies do you see having the biggest impact on the multifamily industry?
Being able to better track and understand resident needs and having the ability to react to them quicker.
