Zentro and BAI Connect Join Forces to Expand MDU Internet Services

Under shared ownership by M/C Partners, the combined company will operate as Zentro and aims to enhance internet offerings for multifamily communities.

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Two regional providers of bulk high-speed internet to multifamily communities, Zentro and BAI Connect, have merged under the shared ownership of M/C Partners, a private equity firm focused on communications infrastructure and services. 

The strategic merger brings the two providers into a unified organization operating under the Zentro brand. BAI Connect will transition to the Zentro brand over the coming months. With a complementary geographic footprint and technical expertise in multi-dwelling unit (MDU) internet engineering, the combined company becomes one of the largest independent providers of symmetrical multi-gigabit internet to multifamily communities nationwide. It now serves over 100,000 residents and over 2,000 communities in key metros such as Atlanta, Chicago, Dallas, Detroit, and Los Angeles.

“This is more than a merger—it’s a strategic alignment of two leading MDU-focused internet service providers,” said Doug Gilstrap, CEO of the combined company. “Together, we’re creating a scalable platform that meets the growing needs of property owners, developers, and residents with a future-ready network, superior local service, and a customer-first approach. In addition, our framework sets the foundation to efficiently support future growth through strategic acquisitions.”

The combination is expected to create greater scale to leverage Zentro’s hybrid infrastructure, streamline operations, and accelerate the rollout of next-generation services, including symmetrical 10-gig internet and Zentro managed Wi-Fi. 

“Internet is not just a utility—it’s a core decision driver for prospective renters and a differentiating amenity for ownership,” added Ryan Carr, partner at M/C Partners. “By combining these two standout providers that have established leadership in their respective markets, we’ve created a company with deep expertise in a growing category and positioned them to take the lead.” 

About the Author

Christine Serlin

Christine Serlin is an editor for Affordable Housing Finance and Multifamily Executive. She has covered the affordable housing industry since 2001. Before that, she worked at several daily newspapers, including the Contra Costa Times and the Pittsburgh Tribune-Review. Connect with Christine at cserlin@questex.com or follow her on Twitter @ChristineSerlin.

Christine Serlin

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